Privase Policy

Privase Policy

Effective date: 2025.04.14

This Privacy Policy describes how Elektronicar LTD collects, uses, and protects your personal data when you visit our website https://elektronicar.eu or use our services.

We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Elektronicar LTD
Company Registration Number: 16384903
Address: 590 Kingston Road, SW20 8DN London
Email: office@elektronicar.eu
Phone Number: +44 736 056 69 63

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: name, surname, company details.
• Contact Data: email address, phone number, billing and shipping address.
• Account Data: login details if you create an account.
• Transaction Data: payment details (processed securely by third-party payment providers), order history.
• Technical Data: IP address, browser type, operating system, cookies, and website usage information.
• Communication Data: correspondence with us via email, forms, or chat.

3. How We Use Your Personal Data

We process personal data for the following purposes:

• To provide and manage our services and products.
• To process and deliver orders, invoices, and payments.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and user experience.
• To send marketing communications (only if you have opted in).
• To comply with legal obligations.

4. Legal Basis for Processing

We rely on the following lawful bases for processing personal data:

• Contractual necessity – to perform a contract with you.
• Legal obligation – to comply with applicable law.
• Legitimate interests – to improve our services and protect against fraud.
• Consent – where you have given us permission (e.g., for marketing emails).

5. Data Sharing and Transfers

We do not sell your personal data. However, we may share it with:

• Trusted service providers (e.g., payment processors, hosting providers, IT support).
• Professional advisors (e.g., accountants, legal advisors).
• Authorities where required by law.

If we transfer your data outside the UK, we will ensure appropriate safeguards are in place (e.g., UK adequacy decisions, standard contractual clauses).

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting, or reporting obligations.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”).
• Right to restrict processing.
• Right to data portability.
• Right to object to processing (including direct marketing).
• Right to withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at [contact email].

8. Cookies

Our website uses cookies to improve functionality and user experience. For more details, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Complaints

If you are unhappy with how we handle your personal data, you may contact us first so we can resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Elektronicar LTD
Email: office@elektronicar.eu
Phone: +44 736 056 69 63
Address: 590 Kingston Road, SW20 8DN London